Email Communication of Health Information

EMAIL COMMUNICATION OF HEALTH INFORMATION

FACT SHEET AND CONSENT FORM

As a patient of Metropolitan Pediatrics, you may request that we communicate with you via unencrypted electronic mail (email). This Fact Sheet will inform you of the risks of communicating with your healthcare provider via email. Your health is important to us, and we will make every effort to reasonably comply with your request to receive communications via email. However, we reserve the right to deny any request for email communications when it is determined that granting such a request would not be in your best interest.

PLEASE READ THIS INFORMATION CAREFULLY

Metropolitan Pediatrics staff will make every effort to promptly respond to your requests for information via email. However, if you are experiencing an emergency, you should never rely on email communications and should seek immediate medical attention.

Risks of using email to send protected health information include, but are not limited to:

Risk of Unauthorized Access by a Third Party: Do you share a computer with your family? Is your email address or access to email provided through your employer? Do you access your email over an unsecured connection such as public Wi-Fi? Do you access your email on your mobile device? Emails may be accessed by someone you do not wish to know about your health information. Despite necessary precautions, email may be sent to the wrong address by either party. Email may be intercepted or altered in transmission by a computer hacker or computer virus.

Unique Difficulty in Verifying the Sender: Email may be easier to forge than handwritten or signed papers. Metropolitan Pediatrics will only send emails to the email address you provide, but it may be difficult to confirm that you are in fact the person sending the request for information from your email address.

Procedures

Emails are not checked outside of normal business hours – this includes overnight, on weekends or holidays.
If at any time you change your email address or wish to discontinue email communications altogether, you must notify Metropolitan Pediatrics immediately in writing.

EMAIL COMMUNICATION OF HEALTH INFORMATION

FACT SHEET AND CONSENT FORM

PARENT/GUARDIAN CONSENT TO UNENCRYPTED EMAIL COMMUNICATIONS

Consent(Required)

By signing below, you acknowledge your recognition and understanding of the inherent risks of communicating your child’s health information via unencrypted email and hereby consent to receive such communications despite those risks. Messages containing clinically relevant information may be incorporated into the medical record at the provider’s discretion.

Consent(Required)

By signing below, you also acknowledge that you have the choice to receive communications via other more secure means such as by telephone or in-person. By signing below, you agree to hold Metropolitan Pediatrics harmless for unauthorized use, disclosure, or access of your child’s protected health information sent to the email address you provide.

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Email Communication of Health Information

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