In preparation for your appointment, we ask that you kindly follow our sick appointment protocols below.
We are doing COVID testing in our office on weekday afternoons. We can perform the rapid Covid-19 testing (results within 15 minutes) or the Covid PCR testing (timing of the results is dependent upon the lab). Once your child’s appointment has been scheduled, we will either triage you over the phone or set up a televisit with the doctor. At the time of your appointment please come to our office on the fourth floor, STE 44. If you have a copay, we will either call you to collect it or you may give us a call; alternatively, you may pay on the portal.
Please be mindful of your appointment time and ensure that you arrive 5 minutes prior so as to avoid a traffic jam with other sick patients. If you arrive late or miss your appointment, we may have to reschedule.
Upon arrival, the medical assistant will administer a COVID test and any other tests the doctor requires. You will then be directed to go downstairs to wait in the car or outside the building until the results come in. The results will take about 15 minutes and we will contact you with the results via text or call. If you would like a record of your child’s test results, you may log in to the portal and obtain them there. If your child’s appointment includes an in-person visit with the doctor, we will ask you to come back upstairs in a timely manner for the doctor’s visit.
Please remember, we are limiting the number of persons in the office so we are asking parents and guardians to refrain from bringing other family members or siblings. We please ask if you could limit it to one parent/guardian per two patient(s) being seen in the office. (A max of three persons from one family at one appointment time). If you are bringing in more than two children to get tested, we ask that a second adult be present with the remaining child/children since we are only allowing two patients and one adult in the office at a time. We are also asking if parents and patients of two years and older can wear a medical mask or cloth mask to the appointment as well.
Please do not hesitate to contact us if you have any questions.